How to verify if packers and movers are reliable or not
Check a mover yourself before you pay: the GSTIN on the GST portal, the CIN on the MCA site, the Maps listing, a call to the office and the name on the quote.
7 min read
Read articleEvery mover calls itself reliable, top-rated and the cheapest. Here is what those words should mean when you hand over a whole household, how to check each one yourself, and where we stand.
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Use this table on any company you are considering, including us.
| The claim | What it should mean | How to check it | Happy Packers and Movers |
|---|---|---|---|
| Reliable | Arrives on the agreed day with the agreed crew, packs properly and delivers everything on the list. | Ask for a survey, a written quote, an inventory at loading and a consignment number for tracking. | A survey before every move, an itemised quote, a signed inventory and a consignment number. |
| Genuine | A registered business with a real office, whose details you can look up yourself. | Search the GSTIN on the GST portal and the CIN on the Ministry of Corporate Affairs website. | GSTIN 27AAECH0488E1ZN, CIN U74999PN2016PTC165657, ISO 9001:2015 certified. |
| Top-rated | A large number of recent, detailed reviews, and sensible replies to the unhappy ones. | Read the newest Google reviews and the low ratings, not only the star average. | 4.9 average from 1.3K+ Google reviews. |
| Affordable | A fair price for the work, with nothing added once the goods are on the truck. | Compare written quotes line by line, including packing material, labour and GST. | One rate card for every city, and a written quote that lists every charge. |
| Cheapest | The lowest total that still includes packing, loading, transport and unloading. | Ask what a very low quote leaves out before you compare it with the others. | Shared trucks for small loads, and local moves of a few items from ₹6,500 plus GST. |
A mover proves it is reliable on the day, but you can tell a lot before you book. A company that wants to see your goods before it gives a price is planning the right truck and crew. One that quotes a figure over the phone without asking what you own is guessing, and a guess tends to grow on moving day.
Ask who will pack. A lot of transit damage starts with poor packing, and it goes better when it is done by the company’s own staff than by labour hired for the day. Ask for the inventory list at loading, because it is what you check everything against at delivery.
Our working process sets out each stage, and our post on choosing between well-known movers covers how to compare companies side by side.
What every move gets
Moving scams usually borrow a real company's name and ask for money quickly. These checks use public records, so you do not have to take anyone's word for it.
Search the GSTIN on the official GST portal. The legal name and address should match the company quoting you. Ours is 27AAECH0488E1ZN, registered to Happy Packers and Movers Private Limited.
A private limited company has a CIN you can search on the Ministry of Corporate Affairs website. Ours is U74999PN2016PTC165657. The record shows 2016, the year the business was registered as a private limited company; it has been moving homes since 2006.
A genuine mover can tell you where its office is and who runs it. Every one of ours is on the branches page with the person in charge and a phone number.
The quote should list packing, loading, transport, unloading and GST, and the agreement should list your goods. A price that exists only on a phone call cannot be held to.
A small advance to confirm the date is normal. A demand for a large sum in cash is one of the clearest warning signs. More in our guide to fake packers and movers.
The star average matters less than what sits behind it. A 5.0 from twenty reviews says less than a 4.9 from more than a thousand, because a small count is easy to fill with friends and family.
Read the newest reviews first, since a company can change in a year. Then read the low ratings. Every mover has some; what matters is whether the company replied and put the problem right. Look for reviews that name a route or a home size like yours, and that describe the packing and the delivery, not only the phone call.
Ours average 4.9 from 1.3K+ reviews, left by some of the 7.5L+ customers we have moved over 20 years. Read them on Google or on our reviews page.
Check each review for
The same card is used by every office, so the price does not depend on the city you book from. It moves with the size of the home and the distance.
| Home size | Local, up to 200 km | 200 to 500 km | 600 to 1,000 km | 1,100 to 2,500 km |
|---|---|---|---|---|
| Few items | ₹6,500 to ₹9,500 | ₹8,000 to ₹13,500 | ₹12,000 to ₹16,500 | ₹14,000 to ₹19,500 |
| 1 BHK | ₹10,000 to ₹13,500 | ₹12,000 to ₹15,500 | ₹17,000 to ₹19,500 | ₹18,000 to ₹26,500 |
| 2 BHK | ₹12,000 to ₹16,500 | ₹16,000 to ₹21,500 | ₹23,000 to ₹29,500 | ₹28,000 to ₹36,500 |
| 3 BHK | ₹17,000 to ₹21,500 | ₹22,500 to ₹26,500 | ₹27,500 to ₹31,500 | ₹32,500 to ₹41,500 |
| 4 BHK | ₹23,000 to ₹29,500 | ₹30,000 to ₹36,500 | ₹37,500 to ₹41,500 | ₹42,500 to ₹46,500 |
Swipe the table sideways to see every column.
Indicative ranges before GST. They usually cover packing, loading, transport and unloading within the distance band. Your written quote is fixed after a survey and depends on the goods and the access at both buildings.
Put two quotes side by side and check they cover the same work. The gap between a fair price and a very low one is usually on this list.
Each of these cuts the packing, labour or truck space you pay for, or makes a date easier to get.
Month end, weekends and festival weeks are the busiest. A mid-month weekday is easier to book.
A few items or a small flat going a long way can travel with another move on the same route. It takes longer, so it suits flexible dates.
Sell, give away or throw out what you no longer use. Fewer cartons means less to pack, load and carry.
Clothes, books and linen are simple to pack. Leave glass, electronics and furniture to the crew, because cartons you pack yourself are usually not covered for damage.
Want a figure now? The cost calculator prices a move between any two cities, and our moving tips cover the rest of the preparation. Before you book, our refund policy sets out what happens if you cancel, and goods insurance explains how a damage claim works.
A move is surveyed, packed and loaded by the office nearest the pickup, and one coordinator stays your contact until the goods are unpacked at the other end. Where a city has no office of its own, its page says which office runs moves there and how far away it is.
See every office on the branches page, or find your city on areas we cover.
Where we work
Did not find your answer? Call or WhatsApp us and a move expert will help you right away.
No single company is the right choice for every move, so judge the mover in front of you on the same checks: a survey before the quote, a written itemised price, a registered business you can look up, and a long record of recent reviews. Happy Packers and Movers has been moving households since 2006, has an average rating of 4.9 from 1.3K+ Google reviews, and runs 14 branch offices of its own.
Search the GST number on the GST portal and check that the legal name matches the company you are talking to. Look up the CIN on the Ministry of Corporate Affairs website. Ask for the office address and visit or call it. A genuine mover gives a written quote and a GST invoice, and never asks for a large advance in cash.
Usually the mover whose written quote covers the same work for the lowest total. Very low quotes tend to leave out packing material, loading or unloading, or GST, and add them later, so compare quotes that list the same things. On our rate card, a local move of a few items starts at ₹6,500 plus GST. For a small load going a long way, a shared truck costs less because you split the vehicle with another move on the same route. It takes longer than a dedicated truck, so it suits flexible dates.
An affordable price is safe when the quote is in writing, the company is registered and the goods are listed on an inventory at loading. The risk lies in a quote given only over the phone, a large cash advance and no paperwork, whatever the price.
No. Every office quotes from the same rate card. The price depends on how much you are moving, the distance, and the access at both buildings, not on which city you book from.
On our rate card, a local move (up to 200 km, which covers any move within a city) is quoted at ₹10,000 to ₹13,500 for a 1 BHK and ₹12,000 to ₹16,500 for a 2 BHK, before GST. Longer moves are priced by distance band. The cost calculator gives a range for any two cities, and the final figure is fixed in your written quote after a survey.
Yes. Every move gets a GST invoice with our registered details, and on request we share the quote, the agreement and the inventory list your employer or insurer may ask for.
Transit insurance is optional and available on local and long-distance moves. The premium is worked out on the value you declare for your goods, and it is added to your quote so you can decide before the move. If something is damaged, note it on the delivery receipt, take photos, and we help you file the claim.
Yes. Packing and unpacking, loading and unloading, and a truck with a driver can each be booked on their own, and the written quote lists each part separately. If you pack and load yourself, goods you packed are usually not covered for damage in transit.
A small advance confirms your date, and the rest is paid as set out in your quote, by cash, UPI or bank transfer. If your plans change, tell us as early as you can. What can be refunded depends on how close to the move you cancel, as our refund policy explains.
Check a mover yourself before you pay: the GSTIN on the GST portal, the CIN on the MCA site, the Maps listing, a call to the office and the name on the quote.
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