That's a very important question!

Choosing the right packers and movers is crucial for a stress-free relocation.

Here are the most significant points you should consider before hiring a company:

Key Factors for Hiring Packers and Movers

License and Registration (Credibility)

   Verify Credentials: Ensure the company is legally licensed, registered, and has a physical office address.

   Documentation: Ask to see their legal documents like GST registration (if applicable in your region) or transport authority licenses.

   Location: A company that operates without a physical address, a professional website, or proper licensing is a high risk.

 * Reputation and Experience

   Check Reviews: Look for reviews and testimonials on multiple independent platforms (Google, Yelp, social media, etc.), not just on their website. Pay attention to how they handle negative feedback and complaints.

   Experience: A company with a solid, long-standing track record is often more reliable and equipped to handle different moving challenges.

   Get Referrals: Ask friends, family, or colleagues for recommendations based on their positive experiences.

 Insurance and Liability

   Coverage Options: Insist on damage or transit insurance for your shipment. Understand the difference between basic liability coverage (Released Value) and more comprehensive options (Full Value Protection).

   Declared Value: Make sure you declare the proper value of your goods to ensure smooth processing in case of damage.

   Clarity on Claims: Ask about their procedure and timeline for resolving post-move complaints and insurance claims.

 Cost and Price Transparency

   Get Multiple Quotes: Request detailed, written estimates from at least three different companies for comparison.

   Detailed Breakdown: Ensure the quote is itemized and includes all potential costs: packing materials, labor, transportation, tolls, taxes (GST), and insurance.

   Avoid Hidden Charges: Confirm that the quote shared is final and includes all-inclusive costs with no surprise last-minute additions (like charges for stairs, long-distance carrying, or heavy items).

   Red Flag: Be very cautious of unrealistically low estimates, which often hide extra fees.

 Service Quality and Professionalism

   Pre-Move Survey: A reputable company should perform an in-person or virtual survey of your belongings to provide an accurate estimate.

   Packing Materials: Ask about the quality and type of packing materials they use, especially for fragile items, electronics, and high-value goods.

   Trained Staff: Confirm that their teams are properly trained in packing, handling, and professional etiquette.

   Customer Support: Evaluate their responsiveness and communication from your first interaction. Good customer support is essential throughout the process.

 Contract and Payment Terms

   Formal Agreement: Always insist on a written, detailed contract (Bill of Lading) that clearly outlines all services, costs, pickup, and delivery dates.

   Payment Terms: Clarify the accepted payment methods and when the payment is due. Reputable movers generally only require a small deposit and the majority of the payment upon delivery, not large sums of cash upfront.

   Red Flag: Do not sign incomplete forms or contracts, and avoid companies that only demand cash or a large upfront deposit.

By carefully evaluating these points, you can significantly increase your chances of hiring a reliable and professional service for your move.

Would you like me to find a checklist template for comparing different packers and movers?

It sounds like Happy Packers and Movers met those key criteria we discussed—especially reliability, careful handling, and a good overall experience.

Key Takeaways from Your Positive Experience:

• Reliability: They delivered on their promise of service. 
• Stress Reduction: A good packer and mover turns a difficult task into a "happy" one, as their name suggests!
• Future Reference: Since your experience was positive, you have a trusted company for your next move, saving you the hassle of vetting new ones.

Based on the information available about "Happy Packers and Movers Pvt Ltd," it seems your positive experience aligns with the high ratings and favorable reviews they frequently receive for their professionalism, timely delivery, and careful packing.

If you had a moment, I'm sure others would appreciate you sharing your positive feedback online!